Hemp Seed Oil – Pure Cold-Pressed | Skin, Hair & Scalp Healing

🎉 Enjoy FREE shipping on all orders over R800!

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ORDER PROCESSING

• Orders are processed once payment has been confirmed in our online store.
• Payments made via EFT (Electronic Funds Transfer) may take 24–36 working hours to reflect and be processed.
• Orders are not processed on Friday afternoons, weekends, or public holidays.

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DELIVERY TIMEFRAMES

• Local Delivery (Major Cities): 1–3 business days after order processing
• Remote Areas: Up to 5 business days

Note: Delivery times may vary based on location.

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COURIER SERVICES

We use Shiprazor, a third-party logistics platform, and have partnered with Courier Guy, Internet Express, Skynet, and RAM to get your order to you safely and efficiently.

At checkout, you can choose the option that's fastest and most affordable for you. Shipping costs are calculated based on the weight and destination of your parcel — we have no control over these rates, as we simply connect you with the courier of your choice.

Once we've booked your collection, your order will be automatically fulfilled and you'll receive a WhatsApp notification from Shiprazor with your tracking number. No chasing, no guessing — everything is automated! 🎉

According to our Shiprazor dashboard, our average delivery time is 3 days.

Please Note:

• Courier companies are independent service providers and are not affiliated with JUSTBLiSS Naturals.
• Delivery times are estimates only and are not guaranteed.
• Couriers do not call or WhatsApp upon arrival.
• No deliveries or collections occur on weekends or public holidays.

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RESPONSIBILITY FOR GOODS IN TRANSIT

Once an item leaves our store premises, JUSTBLiSS Naturals cannot be held responsible for any loss, damage, or delays that may occur during transit. All deliveries are handled by independent third-party courier companies, which are not affiliated with or controlled by JUSTBLiSS Naturals. If the mistake is on our side, we will gladly correct the problem.

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HIGH-RISK OR FRAGILE ITEMS

For high-risk or fragile items such as products in glass:

• We take every precaution to ensure items are securely packaged, including bubble wrapping and protective padding where possible.
• Despite our best efforts, damage during transit remains a risk when using external couriers.
• By proceeding with delivery, the client accepts full responsibility for any damage that may occur in transit.

Courier Liability & Assistance:

• We will gladly assist you in communicating with the courier company should any issue arise.
• However, we cannot be held financially liable or offer compensation or replacement for goods damaged or lost in transit.
• This is in line with the Consumer Protection Act of South Africa, which recognises the limits of liability for suppliers once goods are handed over to an independent third-party courier.

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ARRANGING YOUR OWN COURIER

• Please provide us with complete contact details and a waybill.
• We will only release the parcel after full payment is confirmed in our bank account.
• The client assumes full responsibility once the item leaves our premises.

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STORE COLLECTION

Prefer to collect your order yourself? Simply select "Pick Up" at checkout.

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SHIPMENT CONFIRMATION & TRACKING

You will receive an order confirmation email from us, followed by a shipping confirmation from Shiprazor once your parcel is dispatched. If your parcel has not arrived within 5 business days, please contact Lohane on 078 802 6695.