SHIPPING COSTS

Our products are created in small to medium sized batches to keep them fresh, if we are out of stock it could take 5-7 days for stock to be made or 6 weeks if it is a cold process soap. 

JUSTBLiSS Naturals ships nationwide in South Africa and makes use of the following courier services:

SERVICES EXPLAINED:

OVN: Usually overnight but to Durban, Port Elizabeth, George & outer regions this may take longer. This is also the case during peak periods. 

Your parcel is only collected by the courier the day after payment is received. So an overnight service is based on your date of parcel collection, not on the date your order was placed.

ECO: 3-4 working days 

SURCHARGES

  • HIGH-RISK ZONES -These areas are considered unsafe for couriers to travel and a surcharge (over and above the shipping  cost) is applied.  An invoice will be sent prior to dispatch should you reside in a "high-risk"-considered area.  Please use this link to check - type the word "SURCHARGE" in the search box and scroll for your area. 

  • OUTLYING AREAS -  These are areas that fall outside of the main delivery centres.  An additional surcharge of up to R250 may apply for outlying areas.  An invoice will be sent to you for payment prior to dispatch. 

  • ​EARLY BIRD (ENSURE DELIVERY BY 9:00) - R220

  • SATURDAY COLLECTION OR DELIVERY (BETWEEN 8:00 - 11:00) - R480
  • AFTER HOURS OR PUBLIC HOLIDAY COLLECTION OR DELIVERY - R620
  • CHAIN STORE/EMBASSY COLLECTION OR DELIVERY - R480
  • CRC - R150
  • TENDER DOCUMENTS - R120
  • HIGH RISK AREAS - R60
  • FUEL - 0% 

HIGH-RISK ZONES /POLICE STATION DELIVERIES

  • Due to high rate theft and hijackings, some areas are deemed as 'hotspots/ high-risk/red-zones' by our courier partners, and will only be serviced to the local police station and you will be required to collect your order at the police station as opposed to getting a typical door-to door delivery.

  • If you reside in a high risk area, you will get a telephone call from the courier ON THE DAY of delivery to arrange a police station pick up.  Unfortunately we have no knowledge before hand, and therefore we do not have control over this.  We apologise in advance for this inconvenience.

  • Should you not be able to collect from the police station, please feel free to return the parcel to us - we will refund the value of the products, but not the cost of shipping or return.

  • Please click link to check if you reside in a high risk zone BUT The Courier Guy is responsible fo this link and does not always update it. 

  • Use the search facility on the top right with the word SURCHARGE followed by the area you live in.

CAN I TRACK MY ORDER?

We use The Courier Guy and we dispatch our orders daily during week days.

You can track your parcel HERE

DO YOU OFFER FREE SHIPPING?

  • Orders more than R700 (Excluding Wholesale/Agents/Affiliates) will be couriered with PUDO, Locker to Door, at NO Cost to you!. ​

URGENT ORDERS

If your order is urgent please let us know in the "leave us a note" section of your order.

Parcels are normally delivered within 2-3 days of payment or slightly longer during holiday season.

    SELF COLLECTION

    Pick up from 72 Waverley Road, Bloemfontein, 9301 (Free)

    SEND OWN COURIER

    Pick up from 72 Waverley Road, Bloemfontein, 9301 (Free)

    HOW LONG DOES IT TAKE TO GET MY ORDER?

    We make our product fresh every day, so after receiving your order we will usually have your order ready for dispatch within 2 - 3 business days. Products on our site are subject to availability and days may sometimes occur that are outside of our control, and consequently any dates specified for delivery are therefore approximate only.  We dispatch all orders (unless otherwise communicated to you) within 2-3 days of receiving payment confirmation.  

      Please note:  Transport charges for returns (with the exception of faulty goods) are the customer's expense.  

      DO YOU SHIP OVERSEAS?

      Not generally, but are open to discuss with the customer. Before payment, please ask for a quotation regarding the delivery to the specific country. 

       

      Please take note:
      JUSTBLiSS Naturals will not be held liable for any unforeseen circumstances such as, but not limited to: Courier mishandling, loss, damage, delivery time, incorrect tracking details/number.